Telephone: 01436 860678   |   Email: inverbeg.reception@loch-lomond.co.uk

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Inverbeg Travel Help

The Inn at Inverbeg, Loch Lomond
Terms and Conditions

Standard Room Booking Terms & Conditions (Please refer to events and package brochures for additional terms).

Payment

You will be asked to provide a credit card (or debit card) at the time of the Booking to secure your reservation. Full payment is required in advance; by Booking you are authorising the debiting of the card provided and agreeing to these terms and conditions.

We accept the following methods of payment: Cash, Mastercard, Visa Card (credit & debit) & Maestro.

We do not accept American Express, Solo or Visa Electron for payment.

The hotel does not accept personal or company cheques for payment.

The Guest must pay all outstanding charges on departure from the Hotel.

VAT

All charges quoted for the provision of the services are inclusive of any Value Added Tax at the applicable rate at the tax point unless otherwise stated. Therefore any alteration between Taxes at point of booking to provision of service will be charged appropriately.

Deposits

Hotel Website Bookings
The full amount of your stay including any gifts purchased will be debited at the time of booking.

The first night's rate will act as a deposit.

Telephone Bookings
The full amount of your stay including any gifts purchased will be debited at the time of booking.

The first night's rate will act as a deposit.

All deposits and gift payments are non-refundable.

Cancellation / Non-Arrival

Cancellations can be made up to 48 hours before 12pm on your day of arrival.

Cancellations made after this time period and non-arrival will be charged for full stay.

As above all deposits are non-refundable in the event of cancellation or non-arrival.

Change of booking details

Change of dates will be accepted up to 7 days before 12pm on your day of arrival.

Deposit monies will be transferred to new date.

Rate for new date will be as per published hotels rates.

No online discounts can be carried forward for change of dates.

Only 1 change of date is permitted per booking.

Please note the Inn at Inverbeg has reduced levels of business during the winter period & for your comfort bookings are subject to complimentary upgrade to the Lodge on Loch Lomond Hotel (sister hotel) located 3 minutes away situated on the Banks of Loch Lomond on Luss Beach. Should this be the case the hotel will contact you in advance to advise. (www.loch-lomond.co.uk)

Arrival and Departure

Guests may check in from 3.00pm onwards on the day of arrival.

Check out is at 11am on the day of departure.

Breakfast

Our accommodation is on a Room Only basis at The Inn. Should you wish to purchase breakfast, this can be done on check in and is priced at £7.50 per person.

Additional Guests

Children of 10 years and under are accommodated, only, free of charge in appropriate rooms.

Third person sharing will be charged at £20 B&B.

All meals will be charged as taken for additional guests.

Dogs

The Inn At Inverbeg accept 1 dog at an additional charge of £10 in our Ground Floor Ben Lomond Room's Only.

Parking

Parking is provided free of charge subject to availability. The hotel cannot accept any liability for damage or theft from your vehicle whilst parked in the hotel grounds.

Guest Feedback

In the unlikely event that you have an issue during your stay we advise you to bring it to the attention of the hotel management at the time to enable us the opportunity to rectify the problem during your stay.

Damage to hotel property

The hotel reserves the right to charge for the repair or replacement of any items damaged during your stay.

Liability

The Company does not accept liability for loss or damage to any object, equipment, furniture, stock or any other property brought onto the premises by the Guest or persons authorised by the Guest. Cloakrooms are provided for the convenience of the Guests but any property deposited there is entirely at your own risk.

Safes are provided for the convenience of the Guests but any property deposited there is entirely at your own risk.

Lost property will be stored within the hotel for 3 months then disposed of. Please contact the hotel direct to report any lost items. Items can be collected or posted at a charge of £10.

The Company will endeavor to assist Guests with storage of their equipment etc however it excludes liability for the loss or damage of those items.

Hotel Proprietors Act 1956

This Agreement does not affect any rights, which the Guest may have under the Hotel Proprietor's Act 1956, where this act applies.

Force Majeure

The Company shall not be in breach of the booking Agreement if it does not provide the services under this Agreement due to the following circumstances:

If any of the above occurs the Company will do its best to avoid any inconvenience to you or your Guests.

  • Industrial action by the Company's employees
  • Industrial action by the staff of one of the Comany's suppliers
  • Fire, lighting, explosion, riot, civil commotion, malicious damage, extreme weather conditions, storm, flood, burst pipes, earthquake, terrorism and the Hotel being damaged or destroyed.
  • Breakdown of machinery, or any failure to supply the Hotel with gas, electricity, water and so on, outside the control of the Company.
The Inn At Inverbeg

The Inn At Inverbeg, Luss, Loch Lomond, Scotland, G83 8PD  
Tel: 01436 860678
Email: inverbeg.reception@loch-lomond.co.uk

Amadeus (1A) = YX GLAILL   |   Sabre (AA) = YX 87514   |
Galileo/Apollo (UA) = YX 94614   |   Worldspan (TW) = YX GLALL   |
Pegasus (WB) = YX 21498

 

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